About Us
Profile:
Customer satisfaction is our number one goal. Since 2003 we have strived to provide a quality product at an affordable price. We began this endeavor on eBay, having generated over 500 satisfied customers and achieved a 100 percent positive feedback. In 2005 we launched our website to broaden our customer base. Most recently, some of our products were featured in the October 2009 issue of Muscle Mustangs & Fast Fords. The article entitled "Mass Appeal", highlights our 1986-88 Mustang Mass Air Conversion and 1986-93 Throttle Position Sensor (TPS) Calibration Kits.
Refunds and Returns:
Payment:
Electronic forms of payment include Visa, Master Card, American Express, Bank and PayPal. We also accept Cashier Checks and Money Orders. Please contact us prior to mailing any payment to discuss your purchase. We will need to obtain information necessary to process your order.
All sales are considered final when the order is placed. No items may be returned for a refund without prior approval by Fiveology Racing. No item may be returned after 30 days from the date of purchase. No items will be accepted without a proper authorization number provided by Fiveology Racing. All returns must be sent prepaid. All returns are subject to a restocking fee of 10% of the original purchase price of the return. Shipping and delivery costs are non refundable. All returns are subject to the inspection of the item by Fiveology Racing. All returned items must be in resalable condition in their original packaging. No items may be returned that have been installed or mishandled by the customer.
Warranty:
We guarantee that you will receive items in working condition. Should any component fail upon initial installation we will gladly replace the component(s) in question. Technical assistance will also be avaliable to guide you through the installation process. Should all attempts to resolve any trouble you experience we will gladly refund the purchase price, less shipping, within 30 days once we have the item back in our possession.*
*All brake components sold or provided by Fiveology Racing is offered WITHOUT WARRANTY, EXPRESSED OR IMPLIED. Automobile racing and performance driving, whether sanctioned or not either on or off road, is inherently dangerous. Products used in such environments and/or applications are subject to stresses and conditions outside of normal use, wear and tear. No warranty or representation is made to the product’s ability to protect the user from injury or death. The user assumes all risk.